Terms of Service

📋 Acceptance of Terms

By accessing or using GrillGenius™ services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

These terms apply to all users of GrillGenius™, including visitors, registered users, and customers who connect with local repair professionals through our platform.

🔧 Service Description

GrillGenius™ provides:

AI-Powered Diagnostics: Automated analysis of grill problems based on user-provided information
Professional Connections: Referrals to qualified local grill repair professionals
Educational Content: Information and recommendations for grill maintenance and safety
Customer Support: Assistance with using our diagnostic tools and services

Important Disclaimer

Our diagnostic tool provides preliminary assessments only. Professional inspection is recommended for all grill repairs, especially those involving gas systems.

👤 User Responsibilities

As a user of GrillGenius™, you agree to:

Provide Accurate Information: Supply truthful and complete information during the diagnostic process
Follow Safety Guidelines: Prioritize safety and follow all recommended safety protocols
Respect Professional Services: Treat connected repair professionals with courtesy and respect
Comply with Laws: Use our services in compliance with all applicable laws and regulations
Protect Account Security: Maintain the confidentiality of any account credentials

⚠️ Safety and Liability

Safety First: Grill repair involves potential safety hazards, including gas leaks, fire risks, and electrical dangers. You acknowledge and accept these risks.

Gas Safety Warning

If you smell gas or suspect a gas leak, immediately turn off your grill, move away from the area, and contact emergency services. Do not attempt repairs on gas systems without proper training.

Limitation of Liability:

GrillGenius™ and Territory Digital Group provide diagnostic information for educational purposes only
We are not responsible for the quality, safety, or outcomes of work performed by third-party repair professionals
Users assume all risks associated with grill repair and maintenance activities
Our liability is limited to the maximum extent permitted by law

🤝 Professional Network

Our network of repair professionals operates independently. We provide connections but do not:

Employ or directly control repair professionals
Guarantee the quality or outcomes of their work
Set pricing for repair services
Handle disputes between users and professionals
Provide warranties for repair work performed

Professional Standards

We strive to connect you with qualified, licensed professionals, but you should verify credentials and obtain multiple quotes when appropriate.

💰 Fees and Payments

Free Diagnostic Service: Our AI diagnostic tool is provided free of charge to users.

Professional Services: Repair professionals set their own pricing. All payment arrangements are directly between you and the professional.

No Hidden Fees: We do not charge users for connections to repair professionals or take commissions from repair work.

📱 Intellectual Property

GrillGenius™ and all related content, including but not limited to:

Diagnostic algorithms and software
Website design and user interface
Educational content and recommendations
Trademarks, logos, and branding

Are the intellectual property of Territory Digital Group and are protected by copyright, trademark, and other intellectual property laws.

🚫 Prohibited Uses

You may not use GrillGenius™ to:

Provide false or misleading information
Attempt to reverse engineer our diagnostic algorithms
Use our service for commercial purposes without authorization
Harass or abuse repair professionals or other users
Violate any applicable laws or regulations
Interfere with the proper functioning of our services

🔄 Modifications and Termination

Service Changes: We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

Terms Updates: These terms may be updated periodically. Continued use of our services constitutes acceptance of revised terms.

Account Termination: We may terminate or suspend access to our services for violations of these terms or for any other reason at our discretion.

⚖️ Governing Law

These Terms of Service are governed by the laws of the United States and the state in which Territory Digital Group is incorporated, without regard to conflict of law principles.

Any disputes arising from these terms or your use of GrillGenius™ will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

📞 Contact and Support

If you have questions about these Terms of Service or need support:

Review our FAQ section for common questions
Contact our support team for technical assistance
Report safety concerns immediately
Provide feedback to help us improve our services